Shipping Policy
At Quvro, we aim to make your shopping experience simple, clear, and reliable.
Order Processing
Orders are processed within 1 to 3 business days after payment is confirmed.
During busy periods, holidays, or promotional events, processing times may take slightly longer.
Shipping Times
Estimated delivery times may vary depending on your location and shipping carrier.
Typical delivery times are:
United States: 6 to 10 business days
Canada: 8 to 18 business days
United Kingdom: 6to 9 business days
Europe: 7 to 18 business days
Australia and New Zealand: 8 to 20 business days
Rest of World: 10 to 25 business days
Please note that these are estimates and not guaranteed delivery dates.
Free Shipping
We offer free shipping on all orders, unless stated otherwise at checkout.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Tracking updates may take a few days to appear after your order has been dispatched.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Quvro is not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake in your shipping details, please contact us as soon as possible.
Delays
Shipping delays can happen due to customs, carrier issues, weather, high order volume, or other situations outside our control.
If your order is delayed, please contact us and we will help you check the status of your shipment.
Customs and Import Fees
Depending on your location, your order may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Lost or Missing Packages
If your tracking shows that your package was delivered but you have not received it, please check with your local carrier, neighbors, household members, or building reception first.
If you still cannot locate your package, contact us at:
Contact Us
For shipping questions, please contact us at: